Privacy Policy

1. Introduction

Mainvec Inc. ("mainvec," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites, use our products, or engage our services.

Our approach to privacy is guided by our Personal-First Computing philosophy: we believe you should own and control your data. We collect only what we need, we don't sell your information, and we give you meaningful control over your data.

2. Information We Collect

Information You Provide

• Account information: Name, email address, and other details when you create an account or contact us
• Communications: Information you provide when you contact us for support, inquiries, or feedback
• Payment information: Billing details when you purchase paid services (processed through secure third-party payment processors)
• Content: Any content you create, upload, or store using our services

Information Collected Automatically

• Usage data: Pages visited, features used, time spent, and general interaction patterns
• Device information: Browser type, operating system, device type, and screen resolution
• Log data: IP address, access times, and referring URLs
• Cookies: Small data files stored on your device (see Section 9)

Information We Do Not Collect

For products that operate locally on your device (consistent with our local-first approach), we do not collect, transmit, or store your local data on our servers unless you explicitly enable cloud sync features.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries, comments, and support requests
• Send you technical notices, updates, and security alerts
• Monitor and analyze trends, usage, and activities to improve our services
• Detect, prevent, and address technical issues, fraud, and security concerns
• Comply with legal obligations

We will not use your information for purposes materially different from those described here without providing you notice and, where required, obtaining your consent.

4. Legal Bases for Processing

If you are located in the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions that require a legal basis for processing personal data, we rely on the following:

• Contract performance: Processing necessary to provide our services to you
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and ensuring security
• Consent: Processing based on your explicit consent, which you may withdraw at any time
• Legal obligations: Processing necessary to comply with applicable laws

5. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our services (e.g., hosting, analytics, payment processing), bound by confidentiality obligations
• Legal requirements: When required by law, legal process, or governmental request
• Protection of rights: When necessary to protect Mainvec Inc.'s rights, property, or safety, or that of our users or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With your consent: When you explicitly authorize us to share your information

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The duration of our ongoing relationship with you
• Legal obligations that require us to retain data
• Whether retention is advisable in light of our legal position (e.g., statutes of limitations)

When data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS) and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request your data in a structured, commonly used, machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing in certain circumstances
• Withdraw consent: Where processing is based on consent, withdraw your consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days (or sooner if required by applicable law).

9. Cookies & Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential cookies: Required for the basic functionality of our websites and services
• Analytics cookies: Help us understand how visitors interact with our websites (e.g., page views, traffic sources)

We do not use cookies for advertising or cross-site tracking. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

10. International Data Transfers

Mainvec Inc. is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

For transfers from the EEA or UK, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data receives adequate protection.

11. Children's Privacy

Our services are not directed to children under the age of 16 (or 13 in the United States). We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at [email protected].

12. Third-Party Links & Services

Our services may contain links to third-party websites, products, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our services.

13. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to know: You may request information about the categories and specific pieces of personal information we have collected
• Right to delete: You may request deletion of your personal information
• Right to opt out: You have the right to opt out of the sale or sharing of your personal information. Note: we do not sell your personal information
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights
• Right to correct: You may request correction of inaccurate personal information

To exercise these rights, contact us at [email protected]. We will verify your identity before processing your request.

14. European Residents (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the rights described in Section 8 above, plus:

• Right to lodge a complaint: You have the right to lodge a complaint with your local data protection authority
• Data Protection Officer: For data protection inquiries, contact us at [email protected]

The data controller for your personal information is Mainvec Inc., United States.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Provide notice through our services or via email for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.